This role is expected to be 100% Voice throughout the entire shift. This means professional English speaking and writing skills are absolutely necessary.

MFS Clients are looking to hire Virtual Assistants that have an assortment of experience. This includes navigating common software like Microsoft Word, Excel, and Powerpoint.

Our Clients value education. If you have a 4 year degree in an applicable field it will definitely give you an edge during the interview process.

Ready to submit your application to work from home as a Virtual Assistant?

As an MFS Voice Support Virtual Assistant, you will be tasked with performing essential verbal communication. Tasks include answering incoming calls, quoting customer requests, providing status updates, tracking shipments during transit, make follow up calls, among other tasks. It is imperative that these tasks are performed correctly from day one and requires extra days of training which is why the starting compensation for Voice Support VAs is higher than other positions.

Primary system requirements must be met before a VA can be invited to training. Secondary system requirements must be met within 1 month of working for the assigned client. Requirements are as follows: 

Dual Core Processor Minimum

Dual Core Processor Minimum

4 gigs of RAM minimum

4 gigs of RAM minimum

I3 to i5 processor recommended

8 gigs of RAM recommended

Minimum of 5Mbps

Minimum of 3Mbps

10+ Mbps Recommended

5+ recommened

Wired Connection

No mobile hotspot allowed

While working form home, background noises can be unexpected. A noise cancellation headset helps your background to remain noise free

Face to face communication is extremely important for the interview process as well as future interactions with your assigned client. 

How long is the application process?

Applications take between 1-5 working days to review, and selection depends on how soon you comply with any additional instructions/requirements.

Full-Time Positions

We only present job opportunities to VA’s that are described as long term positions. That said, we are only placing VAs with full-time Clients. No part-time roles are available at this time.

Training

You must complete our self-study and advanced training program before being placed with a client. You will be paid a training bonus upon successfully passing training.

100% Voice Position 

Please assume that all positions that are offered by MFS are voice positions that require you to speak to customers and vendors throughout the workday.

My Freight Staff is a Virtual Assistant Agency that has been tailored to service the transportation and logistics industry. We recruit BPO Professionals to provide services from home for our many U.S. Based clients.

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