VA Qualifications

Excellent English

More than 90% of our Clients express concerns about their potential VA's grasp of the English language. This includes both written and verbal English.

Experience

MFS Clients are looking to hire Virtual Assistants that have an assortment of experience. This includes navigating common software like Microsoft Word, Excel, and Powerpoint.

Education

Our Clients value education. If you have a 4 year degree in an applicable field it will definitely give you an edge during the interview process.

Important: Your audio introduction plays a key role in moving forward to the next stage of our application process so make it count.

30-second audio clip required to apply!!!

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Logistics Operations VA

As an MFS Operations Virtual Assistant you will be tasked with performing more essential transportation tasks. Tasks include quoting customer requests, scheduling pickups, tracking shipments during transit, locating trucks, among other tasks. It is imperative that these tasks are performed correctly from day one and requires extra days of training which is why the starting compensation for Operations VAs is higher than other positions.

Respond to customerrate requests

Scheduling pending shipments

Track and trace existing shipments

Locate AvailableEquipment

Shipment updates to sales  and customer

Call in pickups

System Requirements

Primary system requirements must be met before a VA can be invited to training. Secondary system requirements must be met within 1 month of working for the assigned client. Requirements are as follows: 

Primary Computer

Secondary Computer

Dual Core Processor Minimum

Dual Core Processor Minimum

4 gigs of RAM minimum

4 gigs of RAM minimum

I3 to i5 processor recommended

8 gigs of RAM recommended

Primary Internet

Secondary Internet

Minimum of 5Mbps

Minimum of 3Mbps

10+ Mbps Recommended

5+ recommened

Wired Connection

No mobile hotspot allowed

Noise Cancellation Headset

Webcam

While working form home, background noises can be unexpected. A noise cancellation headset helps your background to remain noise free

Face to face communication is extremely important for the interview process as well as future interactions with your assigned client. 

Things to Consider

How long is the application process?


Applications take between 1-5 working days to review, and selection depends on how soon you comply with any additional instructions/requirements.

Long-Term Positions


We only present job opportunities to VA’s that are described as long-term positions. That said, we are only placing VAs with full-time Clients. No part-time roles are available at this time.

Training


You must complete our self-study and advanced training program before being placed with a client. You will be paid a training bonus upon successfully passing training.

Voice Position 


Please assume that all positions that are offered by MFS are voice positions that require you to speak to customers and vendors throughout the workday.

About MFS

My Freight Staff is a Virtual Assistant Agency that has been tailored to service the transportation and logistics industry. We recruit BPO Professionals to provide services from home for logistics companies.

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